What to know about receiving care by telehealth from Tonies Health before your visit. Last updated October 8, 2026.
Telehealth is the delivery of healthcare services using secure video and audio technology instead of an in-person visit. All visits at Tonies Health with Lucas Tonies, MSN, APRN, FNP-C, CCRN, are conducted by telehealth.
Telehealth allows you to receive care without travel or time off, but it has limitations. A video visit does not allow a hands-on physical exam, and technical issues such as a poor internet connection can interrupt a visit. Some conditions may require an in-person evaluation, lab work, or imaging at a facility near you, which your provider will tell you about if needed.
You have the same rights to confidentiality and access to your records with telehealth as you would with an in-person visit. You may ask questions about telehealth at any time, and you may choose to stop a telehealth visit or decline telehealth care at any point without affecting your future right to care.
Telehealth through Tonies Health is not appropriate for medical emergencies. If you are experiencing a medical emergency, call 911 or go to your nearest emergency room. If you are in crisis or thinking about harming yourself, call or text 988.
By scheduling and participating in a telehealth visit through the patient portal, you acknowledge that you understand how telehealth works, its benefits and limitations, and you consent to receive care this way.
Questions about telehealth consent can be directed to appointment@tonieshealth.com or (415) 373-6466.
